Unable to download the Sandbox image file

Talend Version          6.3.1

Summary

While trying to install Talend Sandbox on IE and Chrome (for example, for BigData / DI) you may find that after registration, the executable file is not downloaded automatically.

Additional Versions Chrome v55
Product Talend BigData, Talend DI
Component Sandbox
Problem Description

While trying to install Talend Sandbox on IE and Chrome, after registration the executable file is not downloaded automatically. With Firefox, you get the executable, and from there you can start the installation. Running the browser in Developer tools > Console mode, you see the following error:

net::ERR_INSECURE_RESPONSE
Problem root cause This is a Certificate issue.
Solution or Workaround

Update your Chrome browser by following these steps:

  1. Launch Chrome > Settings > About. The system will automatically update to the latest version.

  2. Verify that Chrome was updated to the latest version, for example version 58.0.3029.110 (64-bit) or later, where the issue is not seen.

JIRA ticket number  
Version history
Revision #:
2 of 2
Last update:
‎07-25-2017 12:09 PM
Updated by:
 
Contributors
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