Talend Studio trial license issue

Four Stars

Talend Studio trial license issue

Hi All


I've downloaded the sandbox, windows virtualbox version, yesterday via 



I received email titled: Your Big Data & Machine Learning Sandbox Trial Is Confirmed

After I started the virtualbox, wait until "Your sandbox is up and ready!"

I try to start the Studio, it need me to enter license info, but I got nothing on hand, cannot proceed next step.


The screenshot as attached, please help.

Screenshot from 2019-03-31 00-37-21.png




Re: Talend Studio trial license issue

Hello @derekha,


Thank you for giving a try to our Talend Machine Learning & Big Data Sandbox.


The license import happens the first time you start the sandbox. It looks like it didn't work in your case while the rest of the setup has been successful.

I tried on my side to check if there were not any issues and it was working fine. Some questions to understand the issue:


Can you give more context on your setup:

Firewall? Country?


Thank you for your understanding,




Four Stars

Re: Talend Studio trial license issue

There is no special firewall behind me, and I'm from Hong Kong.

Would like to ask which domain and port will connect when auto import the license? I can try to ping to check the connectivity.



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