While accessing TAC from a browser for the first time, you see the alert 'Can't load Database Config'

Symptoms

While accessing the latest version of TAC from a browser for the first time, you see the alert Can't load Database Config. The same browser was used to access an older version of TAC in the past.

 

Diagnosis

This issue is not observed when you access the TAC URL using a different browser.

 

Solution

This is a browser cache issue. Clearing the browser cache helps to fix the issue.

Version history
Revision #:
6 of 6
Last update:
‎01-22-2018 03:01 PM
Updated by:
 
Contributors