'Timeout occurs while retrieving this parameter' error on TAC Configuration page

Problem Description

The General and Job Conductor tabs on the TAC Configuration page are displaying a Timeout occurs while retrieving this parameter error. The error is shown in all browsers. The TAC database is mssql, and the driver is jtds-1.3.1.jar.

If you change the TAC database to H2, the error doesn't occur.

Timeout.png

 

Root Cause

The TAC DB is configured with all the permission on the DB(mssql), but it is not the owner.

 

Solution

To resolve this issue, configure the DB(mssql) as the owner of the TAC DB.

Version history
Revision #:
4 of 4
Last update:
‎04-08-2019 03:22 PM
Updated by:
 
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