Talend Studio suddenly closes after showing the start screen

Problem Description

Studio displays the start screen then crashes, and the hs_err_pid*.log file, created in the Studio installation directory, shows the following error:

## A fatal error has been detected by the Java Runtime Environment:
## EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x00007ffd645d0770, pid=8904, tid=0x0000000000002244
## JRE version: Java(TM) SE Runtime Environment (8.0_181-b13) (build 1.8.0_181-b13)
# Java VM: Java HotSpot(TM) 64-Bit Server VM (25.181-b13 mixed mode windows-amd64 compressed oops)
# Problematic frame:
# C [urlmon.dll+0x80770]
## Failed to write core dump. Minidumps are not enabled by default on client versions of Windows


Root Cause

Most of the time this happens because of a crash in some of the libraries related to graphics.



Before performing the Solution, try the following:

  1. Make sure the Java version or JAVA_HOME is not causing this issue.
  2. Clearing Studio cache can be helpful sometimes.
  3. Look for the latest JIRA or Studio patches, as the issue might be related to a given fix.



Edit the Studio .ini file, and set the following parameter:


Note: once set, Java no longer makes use of Direct3D acceleration.

Version history
Revision #:
9 of 9
Last update:
‎07-05-2019 03:46 AM
Updated by: