Job component icons are not displayed in the Real time statistics view

Talend Version  6.3.1

Summary

Job component icons are not displayed in the Real time statistics view.
Additional Versions  
Product DI
Component TAC
Problem The Real time statistics view allows you to monitor the execution of a Job. For a selected Job execution, in a graphical view, Job component icons with related statistical information are displayed, as shown below.

 

realtime_OK.png

The issue is that Job component icons are not being displayed. Statistical information displays, but Job component icons do not.

 

realstat.png
Problem root cause TAC cache is in an unexpected state.
Solution or Workaround

Resolve the issue by performing the following steps:

  1. Clear your web browsing data.
  2. Stop TAC.
  3. Delete the files in the work and temp TAC directories:
    TALEND_HOME\tac\apache-tomcat\work
    TALEND_HOME\tac\apache-tomcat\temp
  4. Restart TAC.
JIRA ticket number  
Version history
Revision #:
7 of 7
Last update:
‎06-13-2018 02:06 PM
Updated by:
 
Contributors