Cannot Make Changes in TAC

Problem Description

Cannot deploy new jobs, make changes, or see new logs.

 

Example Error

Save failed: org.talend.exception.BusinessException: Exception caught during execution of reset command. Permission denied

 

Root Cause

Apache-Tomcat was started with the incorrect user, or the permissions have been changed on the Apache-Tomcat folder structure.

 

Solution

If the logs are blank, and you are receiving permission errors, this implies that TAC has been started by the wrong user. By default, the user should be talend or talenduser, but you should verify that the user that started the service is the same as the owner of the file structure under Apache-Tomcat.

 

For example, if the service was started by talenduser but the folder structure of Apache-Tomcat is owned by root, then the ownership needs to be transferred back to talenduser.

Version history
Revision #:
4 of 4
Last update:
‎09-28-2018 11:59 PM
Updated by: