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Validated license token requiring revalidation

Our install has been up and running for a number of months now but we keep finding that on entering the Administration screen we are informed that 'License Token will expire in 9 days' when Talend 6.1 on the server is reporting that it is licensed for over 900 days? The license has been validated before and having redone the validation the message has cleared but this isn't very convenient to do on a regular basis and could cause problems if it comes up around a more extended 'out of office' time such as the Christmas break. The installation is in a protected network and has no, and can have no, access to the internet.
Why is it happening and what can we do to prevent it happening?

1 REPLY
Moderator

Re: Validated license token requiring revalidation

Hello,

For your license issue, could you please create a case on talend support portal? Our colleagues from support team will assistant you through support cycle with priority.

https://login.talend.com/support-login.php.

Best regards

Sabrina

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