Four Stars

Talend installation on ubuntu server EC2 instace, throwing fatal error

I am trying to install talend open studio for data integration on my EC2 ubuntu server which is a headless server. 
I have downloaded java and also configured it as per the documentation also i have created a GUI for my server but still its throwing error. 
This error was also there on my local system but when i reconfigured it on my system it was resolved. So i followed the same process in my EC2 instance but it's still there.
Talend Version: TOS_DI-20161216_1026-V6.3.1
Java Version: jdk1.8.0_121
Error:
Setting property: classpath.resource.loader.class => 'org.codehaus.plexus.velocity.ContextClassLoaderResourceLoader'.
Setting property: velocimacro.messages.on => 'false'.
Setting property: resource.loader => 'classpath'.
Setting property: resource.manager.logwhenfound => 'false'.
#
# A fatal error has been detected by the Java Runtime Environment:
#
#  SIGSEGV (0xb) at pc=0x0000000000000000, pid=1866, tid=0x00007f898b4b8700
#
# JRE version: Java(TM) SE Runtime Environment (8.0_121-b13) (build 1.8.0_121-b13)
# Java VM: Java HotSpot(TM) 64-Bit Server VM (25.121-b13 mixed mode linux-amd64 compressed oops)
# Problematic frame:
# C  0x0000000000000000
#
# Failed to write core dump. Core dumps have been disabled. To enable core dumping, try "ulimit -c unlimited" before starting Java again
#
# An error report file with more information is saved as:
# /home/ubuntu/TOS_DI-20161216_1026-V6.3.1/hs_err_pid1866.log
#
# If you would like to submit a bug report, please visit:
#  
# The crash happened outside the Java Virtual Machine in native code.
# See problematic frame for where to report the bug.
Also i have attached the error log file which was generated by Talend.

hs_err_pid1866.log_20170322-0426.log
5 REPLIES
Moderator

Re: Talend installation on ubuntu server EC2 instace, throwing fatal error

Hi,
Have you already checked online document about:TalendHelpCenter:Compatible Operating Systems to see if you are on a compatible platform?
Did you install the XUL runner package to run your studio?
TalendHelpCenter:Installing the XULRunner package
Best regards
Sabrina
--
Don't forget to give kudos when a reply is helpful and click Accept the solution when you think you're good with it.
Four Stars

Re: Talend installation on ubuntu server EC2 instace, throwing fatal error

Yes I had alreday checked the document before installation my version of OS and JAVA is:
OS: Ubuntu 16.04.2 LTS
JAVA: 1.8.0_121
also I had intalled  XUL runner from
Moderator

Re: Talend installation on ubuntu server EC2 instace, throwing fatal error

Hi,
Did  you use the .sh actually to start the studio?
Best regards
Sabrina
--
Don't forget to give kudos when a reply is helpful and click Accept the solution when you think you're good with it.
Four Stars

Re: Talend installation on ubuntu server EC2 instace, throwing fatal error

Yes i had used TOS_DI-linux-gtk-x86_64 to start the Talend
Moderator

Re: Talend installation on ubuntu server EC2 instace, throwing fatal error

Hi,
Can you please execute java -version in command prompt to make sure that  your java is set totally correct in your computer?
Have you tried to repro this issue on other build version(6.2)? Did you download V 6.3.1 from talend official download website successfully? We will make a testing for your problem to see if this issue can repro on our side and then come back to you as soon as we can.
Best regards
Sabrina
--
Don't forget to give kudos when a reply is helpful and click Accept the solution when you think you're good with it.