Four Stars

Talend Enterprise 6.3 licensing error

Hi, I'm part of a company that is using Enterprise, and one of our users is getting the following error for one of our installs. The problem is that the license file *is* at the root of the directory. Also, it's the permanent license we downloaded from the download site. 

 

Can anyone explain why this is happening? Who should we contact for support? Thanks. 

 Inline image 1

 

1 ACCEPTED SOLUTION

Accepted Solutions
Moderator

Re: Talend Enterprise 6.3 licensing error

Hello,

Are you downloading talend free trial version V 6.3 from talend download site?

Is this 30-day evaluation license key Ok with you?

For product support, please email: customercare@talend.com

Best regards

Sabrina

--
Don't forget to give kudos when a reply is helpful and click Accept the solution when you think you're good with it.
3 REPLIES
Moderator

Re: Talend Enterprise 6.3 licensing error

Hello,

Are you downloading talend free trial version V 6.3 from talend download site?

Is this 30-day evaluation license key Ok with you?

For product support, please email: customercare@talend.com

Best regards

Sabrina

--
Don't forget to give kudos when a reply is helpful and click Accept the solution when you think you're good with it.
Four Stars

Re: Talend Enterprise 6.3 licensing error

Thanks, the problem seems to have been resolved. 

Moderator

Re: Talend Enterprise 6.3 licensing error

Hi,

Great this issue has been fixed. Feel free to let us know if there is any further help we can give.

Best regards

Sabrina

--
Don't forget to give kudos when a reply is helpful and click Accept the solution when you think you're good with it.