Hi,
i have downloaded the open studio data quality ( TOS_DQ-20170510_1410-V6.4.0.zip)
I am running java 1.8 when i try to start the product using TOS_DQ-win-x86_64.exe i get an error message and the log output is as per below
!ENTRY org.eclipse.osgi 4 0 2017-06-07 16:25:00.628 !MESSAGE Application error !STACK 1 java.lang.UnsatisfiedLinkError: org.eclipse.swt.internal.C.PTR_sizeof()I at org.eclipse.swt.internal.C.PTR_sizeof(Native Method) at org.eclipse.swt.internal.C.<clinit>(C.java:24) at org.eclipse.swt.widgets.Display.<clinit>(Display.java:138) at org.eclipse.ui.internal.Workbench.createDisplay(Workbench.java:716) at org.eclipse.ui.PlatformUI.createDisplay(PlatformUI.java:162) at org.talend.dataprofiler.rcp.intro.Application.start(Application.java:59) at org.eclipse.equinox.internal.app.EclipseAppHandle.run(EclipseAppHandle.java:196) at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.runApplication(EclipseAppLauncher.java:134) at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.start(EclipseAppLauncher.java:104) at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:380) at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:235) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) at java.lang.reflect.Method.invoke(Unknown Source) at org.eclipse.equinox.launcher.Main.invokeFramework(Main.java:648) at org.eclipse.equinox.launcher.Main.basicRun(Main.java:603) at org.eclipse.equinox.launcher.Main.run(Main.java:1465)
Hi,
Apologies for the delay in response.
I am running Windows 7 Service Pack 1.
I have tried the prior version TOS_DQ-20161216_1026-V6.3.1 which has worked, would like to get latest version going also.
Hi,
Could you please try to re-install your studio V 6.4 to see if it works? We suppose that your installation is incomplete.
Best regards
Sabrina