Five Stars IML
Five Stars

Error running DI-20180116_1512-V6.5.1 on Windows

Downloaded DI and DQ Studio. Set up Java, path etc.

DQ runs fine. DI does not.

 

What are the key differences between DQ and DI that mean one will run but the other won't? I am assuming if DQ runs Java etc. is all configured correctly.

 

Running 64 Bit Windows (Windows 7 SP1)

Previously installation Eclipse (not that it matters)

 

Log attached.

 

 

 

Thanks.

1 ACCEPTED SOLUTION

Accepted Solutions
Five Stars IML
Five Stars

Re: Error running DI-20180116_1512-V6.5.1 on Windows

Sabrina,

I checked my Java version and it was correct.

I did add the JDK explicitly to my system path, but still received the same error.

 

I did notice that the location where I extracted studio was nested a few levels deep. I moved the location up a few levels and shortened the folder names, and that seemed to fix the issue. I suspect that the folder path was too long.

 

Thanks for your help

7 REPLIES
Eight Stars

Re: Error running DI-20180116_1512-V6.5.1 on Windows

Hello,

 

Here is no log attached. Also if possible attach screenshot with the error.

 

Regards

Lojdr

Five Stars IML
Five Stars

Re: Error running DI-20180116_1512-V6.5.1 on Windows

Uploaded log. Screen shot won't help. Generic message that refers to log file.

Eight Stars

Re: Error running DI-20180116_1512-V6.5.1 on Windows

Hello,

I see similar error here:
https://community.talend.com/t5/Installing-and-Upgrading/Installation-issues-with-Talend-Open-Studio...

Please try the solution mentioned there.

Regards
Lojdr
Five Stars IML
Five Stars

Re: Error running DI-20180116_1512-V6.5.1 on Windows

Verified path and removed all references to other Java installs. Still getting an error

Moderator

Re: Error running DI-20180116_1512-V6.5.1 on Windows

Hello,

For v6 of Talend products JDKv1.8 is required instead of JRE. If that requirement is met, ensure JDK bin is included in your PATH environment variable and is being reached.

Can you type java -version in cmd to see if your java environment is set correctly?

Best regards

Sabrina

--
Don't forget to give kudos when a reply is helpful and click Accept the solution when you think you're good with it.
Five Stars IML
Five Stars

Re: Error running DI-20180116_1512-V6.5.1 on Windows

Sabrina,

I checked my Java version and it was correct.

I did add the JDK explicitly to my system path, but still received the same error.

 

I did notice that the location where I extracted studio was nested a few levels deep. I moved the location up a few levels and shortened the folder names, and that seemed to fix the issue. I suspect that the folder path was too long.

 

Thanks for your help

Moderator

Re: Error running DI-20180116_1512-V6.5.1 on Windows

Hello,

Thanks for your feedback and sharing your solution with us.

Best regards

Sabrina

--
Don't forget to give kudos when a reply is helpful and click Accept the solution when you think you're good with it.