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Error - Need help - Installing Talend Enterprise Data Integration tool

Hi,
I am trying to install ( actually rehearsing the install) in a crash and burn environment. Here is the details of the installation:
O.S : Redhat linux 5.6
Linux account - Talend_admin ( regular user, not a root account)
Installer executable : Talend-Installer-r111943-V5.4.1-linux64-installer.run
Install Options:
a. Installation style : Advanced Install
b. Database (TAC and DQ): Oracle

Failure message : Error creating directory /server/default/deploy/org.talend.datastewardship.war

Do I have to run this install as root?
Thanks.
The installation log listed below

--------------------------------- Install Log -- starts here --------------

Do you accept this license? : y
----------------------------------------------------------------------------
Talend Installer (v. 5.4.1)
Please specify the directory where Talend modules will be installed.
Installation Directory : /u01/Talend-5.4.1
Please choose one of the installation styles below:
Easy Install
Advanced Install
Please choose an option : 2
Please choose one of the installation types below:
Server - Install all Talend server components using default configuration.
Client - Install Talend Studio on your machine.
Custom - Choose and configure each component to be installed individually.
Please choose an option : 1
License File: []: license
----------------------------------------------------------------------------
Talend Administration Center Configuration
Talend Administration Center (TAC) installs on an Apache Tomcat server. Please choose one of the options below:
Install an embedded tomcat server (recommended).
Use an existing tomcat server.
Please choose an option : 1

TAC User Configuration:

Admin User Name : vasu.ramasamy@sri.com
Admin Password :
----------------------------------------------------------------------------
Talend Administration Center Configuration
tacDB
Talend Administration Center connects to a database to store its configuration and metadata. Please choose one of the options below:
Embedded H2 database (recommended)
Connect to a MySQL database
Connect to an Oracle database
Connect to a SQL Server database
Connect to a Postgre SQL database
Please choose an option : 3
Talend Administration Center Port (tomcat port)
:
Talend's webapp (directory) name under tomcat:
:
----------------------------------------------------------------------------
Talend Administration Center - Database Configuration
This page enables you to configure Talend Administration Center to use an
existing Oracle database.
Database host :
Database port :
Database Name (SID) :
User Name : talend_admin
Password :
----------------------------------------------------------------------------
Talend Log Server Configuration
----------------------------------------------------------------------------
Talend Log Server
Use TAC Tomcat
Use Customer (preinstalled ) Tomcat 6/7
Please choose an option : 1
Use TAC Tomcat
Cluster Name :
----------------------------------------------------------------------------
Talend Data Quality Portal Configuration
Talend Data Quality Portal is installed on top of a Tomcat application server. Please choose one of the following options:
Install with Talend Administration Center Server (Tomcat): Install with the Talend Administration Center Tomcat Server
Install an embedded (standalone) Tomcat server: Install an embedded Tomcat server in the installation directory.
Please choose an option : 1
Talend Data Quality Portal needs to connect to an existing database. Please choose one of the following options:
Connect to a MySQL database
Connect to an Oracle database
Please choose an option : 2
TDQ Portal Port: (valid only with embedded tomcat install)
:
----------------------------------------------------------------------------
Data Quality Portal - Database
Database Configuration:
Talend Data Quality Studio connects to a database to store the DQ reports and
analysis. Please create a database and configure the connection here:
Database host name (IP): :
Database port: :
Database SID: :
User name: :
Password :
Warning: Unable to connect to the configured DQ Portal database . Please
reconfigure the database settings or make sure that this database exists.
details:
database type=oracle
driver class name=oracle.jdbc.driver.OracleDriver
url=jdbcSmiley Surprisedracle:thin:@XXXXXXXXXXXX
user=talend_dq_admin
ORA-01017: invalid username/password; logon denied
FAILED
child process exited abnormally
Press to continue :
----------------------------------------------------------------------------
Data Quality Portal - Database
Database Configuration:
Talend Data Quality Studio connects to a database to store the DQ reports and
analysis. Please create a database and configure the connection here:
Database host name (IP): :
Database port: :
Database SID: :
User name: : xxxxxx
Password :
----------------------------------------------------------------------------
Talend Data Quality Portal Configuration
Server Address:
:
----------------------------------------------------------------------------
Setup is now ready to begin installing Talend on your computer.
Do you want to continue? : y
----------------------------------------------------------------------------
Please wait while Setup installs Talend modules on your computer.
Installing
0% ______________ 50% ______________ 100%
Error: There has been an error.
Error creating directory /server/default/deploy/org.talend.datastewardship.war
Press to continue :

18 REPLIES
Moderator

Re: Error - Need help - Installing Talend Enterprise Data Integration tool

Hi,
For your installation of Talend Enterprise Subscription Version error, could you please open a ticket on Talend Support Portal, our colleagues from support team will schedule a webex to give a remote assistance.
Best regards
Sabrina
--
Don't forget to give kudos when a reply is helpful and click Accept the solution when you think you're good with it.
One Star

Re: Error - Need help - Installing Talend Enterprise Data Integration tool

Sure.
Thanks
Moderator

Re: Error - Need help - Installing Talend Enterprise Data Integration tool

Hi,
Feel free let me now if there is any further help we can give.
Best regards
Sabrina
--
Don't forget to give kudos when a reply is helpful and click Accept the solution when you think you're good with it.
One Star

Re: Error - Need help - Installing Talend Enterprise Data Integration tool

Hi Sabrina,
Here is what I received from Talend support. I am surprised. So I need your help.
------ Quote -- Talend support ------------------------
You should not need to be root in order to use the installer. You must however ensure that Talend_Admin does have the appropriate privileges to create or write to the necessary directories.
Note that this question in regards to installation methods and practices falls out of scope for Talend Support.
Please refer to the correct resources for further questions of these kinds
(e.g. Talend Consulting, and Talendforge.com/forums)
More information regarding the scope of support can be found on http://www.talend.com/support/support-statements
We will now be closing this ticket as it is outside the scope of support.
Thank you for your patience, understanding, and collaboration.
At any time, you can check out the information related to this ticket by visiting: https://support.talend.com/otrs/customer.pl?Action=CustomerZoom&TicketID=23014
Best regards,
The Talend Support Team
----- Unquote ----------------------
Moderator

Re: Error - Need help - Installing Talend Enterprise Data Integration tool

Hi,
There should be some related user guide document links in your license email when you apply for Talend Enterprise Subscription version.
I have seen your log and something wrong with your datastewardship(I suspect you don't give a permission to create this directory in your linux account). Could you check the installation document about it?
Best regards
Sabrina
--
Don't forget to give kudos when a reply is helpful and click Accept the solution when you think you're good with it.
One Star

Re: Error - Need help - Installing Talend Enterprise Data Integration tool

Thank you for the response.
I have the installation manual. It does not talk about the linux account or it's privileges required to install the tool.
Thanks
Moderator

Re: Error - Need help - Installing Talend Enterprise Data Integration tool

Hi,
Could you please install Talend Data Stewardship Console by manual to see if there is any error TalendHelpCenter:Installing">https://help.talend.com/pages/viewpage.action?pageId=20832862]TalendHelpCenter:Installing the standalone Talend Data Stewardship Console.
Best regards
Sabrina
--
Don't forget to give kudos when a reply is helpful and click Accept the solution when you think you're good with it.
One Star

Re: Error - Need help - Installing Talend Enterprise Data Integration tool

I am not able to install talend successfully from last 3 days. Could you please help me out.
The issue is during installation it will show error like unable rename some tomcat folder and sometime it will shown error to rename some other folder. Please help me on the issue let me know if you want further information on this.
One Star

Re: Error - Need help - Installing Talend Enterprise Data Integration tool

I am getting the error pop up like this:

One Star

Re: Error - Need help - Installing Talend Enterprise Data Integration tool

Yes but what account do you use to install Talend server components on Redhat? And what account to use to start the TAC on Redhat?
The question as not answered in the discussion so I have to ask it again. Please don't point me to a document or somewhere else, just post the answers. It's not clear in the documentation. I think there are plenty of tickets open on this question already.
Moderator

Re: Error - Need help - Installing Talend Enterprise Data Integration tool

Hi,
Would you mind reporting a ticket on Talend Support Portal for your installation issue so that we can give a remote assistance to you through support cycle with priority?
Best regards
Sabrina
--
Don't forget to give kudos when a reply is helpful and click Accept the solution when you think you're good with it.
One Star

Re: Error - Need help - Installing Talend Enterprise Data Integration tool

Hi,
Make sure, You have installed JDK is correctly working or not. and also run Tomcat on your local machine.
Before doing this you first uninstall all the services related to talend. And also delete talend folder on C:/ drive.
Finally you should delete Talend instaler extracted file.
Best,
Mahesh
One Star

Re: Error - Need help - Installing Talend Enterprise Data Integration tool

Hi,
I am new to Talend Integration Studio. I want to install it on my System having Windows.
Can you please help me in carrying out the installation process.
Chitra
Moderator

Re: Error - Need help - Installing Talend Enterprise Data Integration tool

Hi Chitra,
Please take a look at online installation guide:https://help.talend.com/display/TalendOpenStudioforDataIntegrationInstallationandUpgradeGuideforWind... for talend open studio data integration V 6.2.1 and feel free to post your installation issue here.
Best regards
Sabrina
--
Don't forget to give kudos when a reply is helpful and click Accept the solution when you think you're good with it.
One Star

Re: Error - Need help - Installing Talend Enterprise Data Integration tool

Hi,
I want to install Talend Enterprise Subscription Version in Unix. I carried out all the steps listed in Installation manual. I am able to start the Tomcat services  in Unix server but when I am trying to connect it with my local I am not able to.
PFB the error I am getting:
validateJarFile(/data/tomcat-7/webapps/org.talend.administrator-6.1.1/WEB-INF/lib/javax.servlet-api-3.1.0.jar) - jar not loaded
Thanks.
Moderator

Re: Error - Need help - Installing Talend Enterprise Data Integration tool

Hi,
 Can you run your tomcat successfully? Did you follow up document to TalendHelpCenterSmiley Very Happyeploying+Talend+Administration+Center+on+an+application+server to deploy your talend administration center on tomcat?
Are you launching Tomcat by using the same administrator account as for the CommandLine?
Best regards
Sabrina
--
Don't forget to give kudos when a reply is helpful and click Accept the solution when you think you're good with it.
One Star

Re: Error - Need help - Installing Talend Enterprise Data Integration tool

Hi Sabrina,
I am able to run the Tomcat successfully when I did the installation on Windows. Now I have been asked to to the installation on Unix server. 
I followed the same steps but I am not even able to run the Tomcat on my local system.
I tries with this address:  where 1.230.50.221 is my unix server i.p.
Thanks.
Moderator

Re: Error - Need help - Installing Talend Enterprise Data Integration tool

Hi,
Is your local tomcat running well on your Unix server? It's a little hard for us to diagnose your issue from your description. With your subscription version, have you tried to report your issue on talend support portal so that we can give you a remote assistance(webex) on your issue through support cycle with priority?
Best regards
Sabrina
--
Don't forget to give kudos when a reply is helpful and click Accept the solution when you think you're good with it.