One Star

Companion Shared Library

I have installed TOS-All-r13892-V2.3.3 and get the following error:
"The TalendOpenStudio-win32-x86 executable launcher was unable to locate its companion shared library."
Is anyone able to suggest how I get this version of the application to run.
I have previously installed TOS-All-r7292-V2.2.3 on the same machine with no problems.
13 REPLIES
One Star

Re: Companion Shared Library

I found the solution.
Looks like the archive did not extract properly. I deleted the previous set of files and then re-extracted using 7zip and all is now well.
One Star

Re: Companion Shared Library

Hmmm....
Having the same problem, but with:
TalendOpenStudio-win32-x86_64.exe TOS version 2.3.3.
The 32 bit version is starting normally.
Looks like there might be a missing component in the archive.
-Craig
One Star

Re: Companion Shared Library

Sorry, should add.
Installed on Windows Vista Ultimate running AMD x64.
-Craig
One Star

Re: Companion Shared Library

Hi,
I had the same error message (V 2.3.3 and V 2.4 RC on Mac OS X)
I found a permission denied issue in system logs.
I solve the problem by changing some permissions inside the application package :
$ chmod u+x ./TOS-All-r14257-V2.4.0RC2/TalendOpenStudio-macosx-carbon.app/Contents/MacOS/TalendOpenStudio-macosx-carbon
Eric
One Star

Re: Companion Shared Library

Thanks a lot. Was already searching for hours when I was installing on Mac OS X V2.4.0 (as my windows version is running fine). First changed the TalendOpenStudio-macosx-carbon to chmod 775 and only then got the correct error message so that I found your solution.
Thanks again
One Star

Re: Companion Shared Library

I also faced similar problem on win 2008 OS. Below are the steps to resolve this
1.Right click on the file , select properties
2. The file will show a warning ... 'This file came from another computer and might be blocked to help protect this computer.
3.Click Unblock to unblock the file.
4.Do the same for all files having such problem
5.Relauch TOS_DI-win-x86_64.exe
-Sudhir
One Star

Re: Companion Shared Library

I downloaded the software, but is there something that I'm supposed to do to install it?  When I click on the app in the download file, I get an error "unable to locate its companion shared library".  I'm using a mac with OS Sierra.
One Star

Re: Companion Shared Library

Hello,
I'm on MAC OS X and I got the same problem : "The TOS_DQ-macosx-cocoa executable launcher was unable to locate its companion shared library"
I read all the thread conscientiously and :
- I proceeded the CHMOD commands on the .app files
- I re-re-re-re-re-download the .zip files and proceeded to unzip it in several location
Nothing worked.
Is there any update about this bug ?
One Star

Re: Companion Shared Library

Hi,
I had similar problems. Seems that OS X default unzip has issues.
Used keka extractor and it opened nicely..
First I extracted in /Downloads it where TOS was downloaded. Launched fine.
Then I moved it to /Applications. Still launched fine.
One Star

Re: Companion Shared Library

Hello for mac OS users especialy for mac os sierra there a security preventing from opening executable files from the download location
the solution is 
be sure you have installed the compatible java jdk on the mac 
copy the extracted directory of talend on your home desktop (by drag and drop or copy past or cut past)
worked for me 100%
best regards 
Adil EL ASMAI.
One Star

Re: Companion Shared Library

Extracting the archive with Keka unarchiver solved the problem!
One Star

Re: Companion Shared Library

Hi,
I had similar problems. Seems that OS X default unzip has issues.
Used keka extractor and it opened nicely..
First I extracted in /Downloads it where TOS was downloaded. Launched fine.
Then I moved it to /Applications. Still launched fine.

Thanks Antero!! Keka worked here too... would be nice to have found this before
One Star

Re: Companion Shared Library

I had the same issue installing talend and I used Unarchive.app instead of Archive Utility.app to unzip the files and then it worked.