6.5.1 TOS proxy issue

Five Stars

6.5.1 TOS proxy issue

Hi,

 

On a TOS 6.5.1 fresh install, I'm not able to connect to my compay's proxy to download .jar files or "Additional Packages".

With the exact same configuration (same preferences Network COnnections - same org.eclipse.core.net.prefs file too), it works with TOS 6.5.1M4 studio ...

 

Any idea ?

A workaround ?

 

Thanks

Six Stars

Re: 6.5.1 TOS proxy issue

Hi,

 

I have the same problem too

 

talend version  6.5.1

 

is it a realse bug ?

 

 

Six Stars

Re: 6.5.1 TOS proxy issue

 Hi, 

 

here's the exception I am getting in studio log file  (working with talend TOS vDI 6.5.1)

 

java.lang.Exception: https://talend-update.talend.com/nexus/service/local/lucene/search?repositoryId=libraries&g=org.talend.libraries&a=tdgssconfig-15.10.00.14,terajdbc4-15.10.00.14&from=0&count=200
at org.talend.core.nexus.HttpClientTransport.doRequest(HttpClientTransport.java:95)
at org.talend.core.nexus.NexusServerUtils.downloadDocument(NexusServerUtils.java:193)
at org.talend.core.nexus.NexusServerUtils.search(NexusServerUtils.java:146)
at org.talend.core.nexus.NexusServerUtils.search(NexusServerUtils.java:131)
at org.talend.core.nexus.TalendLibsServerManager.search(TalendLibsServerManager.java:309)
at org.talend.librariesmanager.utils.RemoteModulesHelper.searchFromRemoteNexus(RemoteModulesHelper.java:247)
at org.talend.librariesmanager.utils.RemoteModulesHelper.access$7(RemoteModulesHelper.java:209)
at org.talend.librariesmanager.utils.RemoteModulesHelper$RemoteModulesFetchRunnable.run(RemoteModulesHelper.java:151)
at org.eclipse.jface.operation.ModalContext$ModalContextThread.run(ModalContext.java:122)
Caused by: org.apache.http.conn.ConnectTimeoutException: Connect to talend-update.talend.com:443 timed out
at org.apache.http.conn.ssl.SSLSocketFactory.connectSocket(SSLSocketFactory.java:416)
at org.apache.http.impl.conn.DefaultClientConnectionOperator.openConnection(DefaultClientConnectionOperator.java:180)
at org.apache.http.impl.conn.ManagedClientConnectionImpl.open(ManagedClientConnectionImpl.java:294)
at org.apache.http.impl.client.DefaultRequestDirector.tryConnect(DefaultRequestDirector.java:643)
at org.apache.http.impl.client.DefaultRequestDirector.execute(DefaultRequestDirector.java:479)
at org.apache.http.impl.client.AbstractHttpClient.execute(AbstractHttpClient.java:906)
at org.apache.http.impl.client.AbstractHttpClient.execute(AbstractHttpClient.java:805)
at org.apache.http.impl.client.AbstractHttpClient.execute(AbstractHttpClient.java:784)
at org.talend.core.nexus.NexusServerUtils$2.execute(NexusServerUtils.java:181)
at org.talend.core.nexus.HttpClientTransport.doRequest(HttpClientTransport.java:88)

When I try to acces the URL pointed in the logs  I get  Acces Denied 

 

the URL https://talend-update.talend.com/nexus/ is accessible from the browser (test OK) ==> but not from the studio 

 

I noticed a chage in the URL between  the two versions 6.3 and 6.51 

 

in 6.3 in the config.in file under configuration folder in the installation path 

default.update.site.url=http://update.talend.com/Studio/tos/

HTTP protocol

 

in 6.5.1  the config.in file under configuration folder in the installation path 

default.update.site.url=https://update.talend.com/Studio/tos/

HTTPS protocol

 

FYI : the same proxy setting is used in talend TOS DI 6.3  and  works just fine !

 

Any Help ?

 

Thanks

 

 

Moderator

Re: 6.5.1 TOS proxy issue

Hello,

Does this issue only repro on talend open studio V 6.5.1?

Best regards

Sabrina

--
Don't forget to give kudos when a reply is helpful and click Accept the solution when you think you're good with it.
Six Stars

Re: 6.5.1 TOS proxy issue

Hi Sabrina,

 

 

I am working on talend 6.3.1 and the proxy work fine.

 

But when I tried 6.5.1 and 6.4.1 (both work with HTTPS URL) I am facing the same problem.

 

Thanks for your help.

 

 

Six Stars

Re: 6.5.1 TOS proxy issue

Also experiencing issues with TOS 6.5.1 regarding connecting to the Talend Nexus through a proxy. Worked on 6.4.1 with the same settings as I'm testing 6.5.1 with. Here's an extract of the log:

 

!ENTRY org.talend.platform.logging 4 0 2018-02-06 12:12:19.661
!MESSAGE 2018-02-06 12:12:18,614 ERROR org.talend.commons.exception.CommonExceptionHandler  - Connection to https://talend-update.talend.com refused

!STACK 0
org.apache.http.conn.HttpHostConnectException: Connection to https://talend-update.talend.com refused
	at org.apache.http.impl.conn.DefaultClientConnectionOperator.openConnection(DefaultClientConnectionOperator.java:190)
	at org.apache.http.impl.conn.ManagedClientConnectionImpl.open(ManagedClientConnectionImpl.java:294)
	at org.apache.http.impl.client.DefaultRequestDirector.tryConnect(DefaultRequestDirector.java:643)
	at org.apache.http.impl.client.DefaultRequestDirector.execute(DefaultRequestDirector.java:479)
	at org.apache.http.impl.client.AbstractHttpClient.execute(AbstractHttpClient.java:906)
	at org.apache.http.impl.client.AbstractHttpClient.execute(AbstractHttpClient.java:805)
	at org.apache.http.impl.client.AbstractHttpClient.execute(AbstractHttpClient.java:784)
	at org.talend.core.nexus.NexusServerUtils$2.execute(NexusServerUtils.java:181)
	at org.talend.core.nexus.HttpClientTransport.doRequest(HttpClientTransport.java:88)
	at org.talend.core.nexus.NexusServerUtils.downloadDocument(NexusServerUtils.java:193)
	at org.talend.core.nexus.NexusServerUtils.search(NexusServerUtils.java:146)
	at org.talend.core.nexus.NexusServerUtils.search(NexusServerUtils.java:131)
	at org.talend.core.nexus.TalendLibsServerManager.search(TalendLibsServerManager.java:309)
	at org.talend.librariesmanager.utils.RemoteModulesHelper.searchFromRemoteNexus(RemoteModulesHelper.java:247)
	at org.talend.librariesmanager.utils.RemoteModulesHelper.access$7(RemoteModulesHelper.java:209)
	at org.talend.librariesmanager.utils.RemoteModulesHelper$RemoteModulesFetchRunnable.run(RemoteModulesHelper.java:151)
	at org.talend.updates.runtime.engine.factory.PluginRequiredMissingJarsExtraUpdatesFactory.retrieveUninstalledExtraFeatures(PluginRequiredMissingJarsExtraUpdatesFactory.java:68)
	at org.talend.updates.runtime.engine.ExtraFeaturesUpdatesFactory.retrieveUninstalledExtraFeatures(ExtraFeaturesUpdatesFactory.java:49)
	at org.talend.updates.runtime.ui.CheckExtraFeaturesToInstallJob.run(CheckExtraFeaturesToInstallJob.java:68)
	at org.eclipse.core.internal.jobs.Worker.run(Worker.java:54)
Caused by: java.net.ConnectException: Connection refused: connect
	at java.net.DualStackPlainSocketImpl.waitForConnect(Native Method)
	at java.net.DualStackPlainSocketImpl.socketConnect(DualStackPlainSocketImpl.java:85)
	at java.net.AbstractPlainSocketImpl.doConnect(AbstractPlainSocketImpl.java:350)
	at java.net.AbstractPlainSocketImpl.connectToAddress(AbstractPlainSocketImpl.java:206)
	at java.net.AbstractPlainSocketImpl.connect(AbstractPlainSocketImpl.java:188)
	at java.net.PlainSocketImpl.connect(PlainSocketImpl.java:172)
	at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:392)
	at java.net.Socket.connect(Socket.java:589)
	at sun.security.ssl.SSLSocketImpl.connect(SSLSocketImpl.java:673)
	at org.apache.http.conn.ssl.SSLSocketFactory.connectSocket(SSLSocketFactory.java:414)
	at org.apache.http.impl.conn.DefaultClientConnectionOperator.openConnection(DefaultClientConnectionOperator.java:180)
	... 19 more
Moderator

Re: 6.5.1 TOS proxy issue

Hello,

I found that the default.update.site.url has been changed as https://update.talend.com/Studio/tos/ with HTTPS protocol in talend open studio V 6.3.1.

Could you please create a jira issue of DI project on talend bug tracker? Our developer will check it to see if it is a bug on V 6.5.1

https://jira.talendforge.org/secure/Dashboard.jspa

Best regards

Sabrina

 

--
Don't forget to give kudos when a reply is helpful and click Accept the solution when you think you're good with it.
Six Stars

Re: 6.5.1 TOS proxy issue

Hi Sabrina,

 

As requested, I  created the JIRA for this issue

 

https://jira.talendforge.org/browse/TDI-40069

 

Thanks

Moderator

Re: 6.5.1 TOS proxy issue

Hi,

Except for tSAPConnection(with talend open studio, maybe you are using a custom component), do you get this issue that the studio will not be able to download the jar from the repo on other talend components? We suppose that there should be something wrong with this custom component tSAPConnection(sap-api.jar, ap-impl.jar ).

Thanks for your time.

Best regards

Sabrina

--
Don't forget to give kudos when a reply is helpful and click Accept the solution when you think you're good with it.
Six Stars

Re: 6.5.1 TOS proxy issue

Hi Sabrina,

 

I have to precise that the proxy problem occurs only with the TOS 6.5.1, not with the TOS 6.4.1 as I said in my previous post.

 

So, to answer your question, the proxy problem I am facing with TOS 6.5.1 is not related to a particular component.

I have the same isssue even when I try to Install aditionnal packages.

 

The tSAPConnection I was using is included in studio palette, hence, we are not talking about a custom component !

 

Six Stars

Re: 6.5.1 TOS proxy issue

Hi Sabrina,

 

I'm also experiencing this issue. Here are the steps to reproduce:

* Unzip TOS V6.5.1
* Launch the Studio
* Ensure proxy settings are set up
* Window > Show View... > Talend > Modules
* In the Talend Modules window, click the green download button
* The download window appears but no libraries are shown
* The download window may sometimes hang when you attempt to close it
* Close the download window when it is no longer in a hanging state
* Close the Studio
* An error window appears stating: "An error has occured. See the log file"

 

This is with a fresh unzip of TOS and so the issue couldn't be custom components.

Employee

Re: 6.5.1 TOS proxy issue

I got the exact same issue with a platform version of 6.5.1 Studio (Real TIme Big Data platform).

Moderator

Re: 6.5.1 TOS proxy issue

Hello,

Here exists a jira issue:https://jira.talendforge.org/browse/TUP-19506.

Best regards

Sabrina

--
Don't forget to give kudos when a reply is helpful and click Accept the solution when you think you're good with it.
Six Stars

Re: 6.5.1 TOS proxy issue

Hi, 

 

I don't understand why this issue TUP-19506 was closed !

The tup-19270 given as the same issue (so TUP-19506 is duplicate)  is related to talend 6.4.1 not 6.5.1

The issue TUP-19506 I created concerns 6.5.1 TOS proxy issue

Can you tell us if the problem was fixed ? In which TOS  version can we find the fix ?

 

thanks

Moderator

Re: 6.5.1 TOS proxy issue

Hello,

Have you tried to use talend open studio for data integration v 7.0.1 to see if this issue is fixed?

Best regards

Sabrina

--
Don't forget to give kudos when a reply is helpful and click Accept the solution when you think you're good with it.
Six Stars

Re: 6.5.1 TOS proxy issue

Hi Sebrina,

 

Yes the version 7.0.1 correct the problem 

 

so do we have to migrate all out project in the version 6.5.1 to the version 7.0.1 ?!!

 

Why not make the same correction on the version 6.5.1 ?! 

 

thanks 

 

 

 

Moderator

Re: 6.5.1 TOS proxy issue

Hello @ssky

Credential are not saved due to an eclipse configuration problem.

 The first time talend open studio (>=6.5) or eclipse is installed, we have to configure secure storage in order to passwords to be saved.

Please try to Window=>Preference=>General=>Security=>Secure storage then change master password. This simple step allowed us to save our proxy password.

Let us know if it is OK with you on V 6.5.

 

Best regards

Sabrina

--
Don't forget to give kudos when a reply is helpful and click Accept the solution when you think you're good with it.