Remote Engine automatic and manual installation issues

Problem Description

When attempting to execute the automatic installer.exe for Remote Engine, on Windows Server 2019, it fails with the error:

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When attempting to run the Remote Engine manually by executing the trun command in the bin directory of the Remote Engine installation, the following error occurs:

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Root Cause

  • The installer.exe itself can cause the error during the automatic run of the Remote Engine.

  • The error caused during the manual run of Remote Engine occurs when the JAVA_HOME and PATH environment variables are not set up correctly on the machine where this is happening and can cause the batch files to fail when starting.

 

Solution

  • The best way to avoid the error caused during the automatic run of the Remote Engine is to clear the existing Remote Engine installation and install it again manually with 7-Zip.

  • To avoid the error caused during the manual run of Remote Engine, set the JAVA_HOME and PATH environment variables according to the Setting up JAVA_HOME instructions available in Talend Cloud Installation Guide for Windows.

Version history
Revision #:
4 of 4
Last update:
‎02-04-2020 06:14 AM
Updated by:
 
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