tJIRAOutput - Transitioning (Start Progress, Close, etc)

Six Stars

tJIRAOutput - Transitioning (Start Progress, Close, etc)

Using tJIRAOutput component UPDATE option, having the identified ticket transition seems impossible. The below pass to tJIRAOutput only yields an added comment.

 

row4.id = Integer.toString((Integer)globalMap.get("id"));
row4.json = "{\"update\": {\"comment\": [{\"add\": {\"body\": \"Started.\"}}]},\"transitions\": {\"id\": \"11\"}}";

 

The ticket does not transition as it should to "In Progress" but stays in an open status. I does however add a comment. I do not know if this is an issue or just the planned behavior of the component.

Moderator

Re: tJIRAOutput - Transitioning (Start Progress, Close, etc)

Hello,

We need more information about your current situation. Could you please post your job design screenshots on forum?

Best regards

Sabrina

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Don't forget to give kudos when a reply is helpful and click Accept the solution when you think you're good with it.
Six Stars

Re: tJIRAOutput - Transitioning (Start Progress, Close, etc)

 

Job Design.PNGJob Design

Six Stars

Re: tJIRAOutput - Transitioning (Start Progress, Close, etc)

It is a simple design. I grab the id and issue an update via the Talend component.

The update works to post the comment "Started" but does not progress the ticket along. Any ideas about what may be the issue would be greatly appreciated.

Six Stars

Re: tJIRAOutput - Transitioning (Start Progress, Close, etc)

Old School Bump!