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Urgent : Branch doesn't exist error while trying open up jobs it becomes read only

When we try to open up jobs , we get the error saying Branch does't exist error while trying open up jobs it becomes read only

 

org.talend.commons.exception.PersistenceException: java.lang.Exception: Message from remote server: Branch 

ABC doesn't exist. 

 

After I click OK the job opens up in read only.(The jobs are not locked by anyone) . It is a bit urgent please give suggestions on this.

1 ACCEPTED SOLUTION

Accepted Solutions
Five Stars

Re: Urgent : Branch doesn't exist error while trying open up jobs it becomes read only

Hi Sabarina,

 

Thank you for the support. We have contacted the talend team, and we have restarted our TAC and issue got resolved.

 

Thanks,

Cherishma

4 REPLIES
Moderator

Re: Urgent : Branch doesn't exist error while trying open up jobs it becomes read only

Hello,

Could you please indicate on which build version you got this issue?

Best regards

Sabrina

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Don't forget to give kudos when a reply is helpful and click Accept the solution when you think you're good with it.
Five Stars

Re: Urgent : Branch doesn't exist error while trying open up jobs it becomes read only

Hi Sabrina,

 

It is on  version 6.3.1. We are using Git server.

 

 

 

Thanks,

Cherishma

Moderator

Re: Urgent : Branch doesn't exist error while trying open up jobs it becomes read only

Hello,

Could you please create a case on talend support portal ? In this way, our colleagues from support team can give you a remote assistance to see if there is any bug in V 6.3.1 through support cycle with priority.

Many thanks for your time.

Best regards

Sabrina

--
Don't forget to give kudos when a reply is helpful and click Accept the solution when you think you're good with it.
Five Stars

Re: Urgent : Branch doesn't exist error while trying open up jobs it becomes read only

Hi Sabarina,

 

Thank you for the support. We have contacted the talend team, and we have restarted our TAC and issue got resolved.

 

Thanks,

Cherishma