Four Stars

Salesforce components slow down and freeze the Studio

Hello,

 

I have some issues when I use the tSalesforce component family. All the jobs who used one of those components are very long to open (the studio became grey/white, as when a Windows application is not responding), to launch and to publish.

Is there anything special about them that could cause this ?

 

I work with Talend Data Services Plateform 6.4.1

7 REPLIES
Moderator

Re: Salesforce components slow down and freeze the Studio

Hi,

What's OS you are using? Is there any error message in log when the studio become grey/white and a Windows application is not responding?

Best regards

Sabrina

--
Don't forget to give kudos when a reply is helpful and click Accept the solution when you think you're good with it.
Four Stars

Re: Salesforce components slow down and freeze the Studio

I'm using Windows 7 Enterprise (on a VM). We also had the issue, but a little less slow, with our machine (Windows 7 also, but good hardware).

 

The application respond be after several minutes (14 minutes to open it this morning) and there is no error message in the .log file (I empty it, and it stays empty)

 

 

Moderator

Re: Salesforce components slow down and freeze the Studio

Hello,

Don't you have anything in the View "Error log"?  Go to Menu “Window > Show view > General > Error Log”.

Best regards

Sabrina

--
Don't forget to give kudos when a reply is helpful and click Accept the solution when you think you're good with it.
Four Stars

Re: Salesforce components slow down and freeze the Studio

No, I just have the following warning :

 

org.talend.core.model.metadata.MappingFileLoader  - "id_Bytes" is not a valid java Talend type for the dbms id "bigquery_id" at node: /mapping/dbms/language/dbToTalendTypes/dbType/talendType
Moderator

Re: Salesforce components slow down and freeze the Studio

Hello,

Are you using a free trial of Talend Data Services Plateform 6.4.1 or subscription solution?

If you are using subscription solution, could you please create a case on our support portal? Our colleagues from Support team will give you a remote assistance to check it with you further through support cycle with priority.

Best regards

Sabrina

--
Don't forget to give kudos when a reply is helpful and click Accept the solution when you think you're good with it.
Four Stars

Re: Salesforce components slow down and freeze the Studio

A subscription solution, I'll pass by the support.

 

Thanks for your replies.

Moderator

Re: Salesforce components slow down and freeze the Studio

Hello,

Here is the link for support portal.

https://login.talend.com/support-login.php.

Feel free to let us know  if there is any further help we can give.

Best regards

Sabrina

--
Don't forget to give kudos when a reply is helpful and click Accept the solution when you think you're good with it.