License installation

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License installation

Hello,

If my TAC is down due to an expired license/wrong version, how do I install a new one to bring TAC online again?

[color=#000000][size=1][font=Arial, Helvetica, sans-serif]31-Mar-2016 14:57:12.273 INFO [localhost-startStop-1] org.apache.catalina.startup.HostConfig.deployDirectory Deploying web application directory /Applications/TIBCOJaspersoft-6.0.1/jac/apache-tomcat/webapps/org.jaspersoft.administrator [/font][/size][/color]
[color=#000000][size=1][font=Arial, Helvetica, sans-serif]31-Mar-2016 14:57:15.236 INFO [localhost-startStop-1] org.apache.jasper.servlet.TldScanner.scanJars At least one JAR was scanned for TLDs yet contained no TLDs. Enable debug logging for this logger for a complete list of JARs that were sc [/font][/size][/color]
anned but no TLDs were found in them. Skipping unneeded JARs during scanning can improve startup time and JSP compilation time. 
2016-03-31 14:57:19 ERROR InstallUtil - set new license error. 
org.talend.administrator.common.exception.LicenseInvalidException: license.error.invalidVersion 
at org.talend.administrator.common.util.license.LicenseUtil.checkVersion(LicenseUtil.java:824) 
at org.talend.administrator.common.util.license.LicenseUtil.checkLicense(LicenseUtil.java:783) 
at org.talend.administrator.common.util.license.LicenseUtil.checkLicense(LicenseUtil.java:797) 
at org.talend.administrator.common.util.license.LicenseUtil.addNewLicense(LicenseUtil.java:451) 
at org.talend.gwtadministrator.server.remoteconnection.InstallUtil.configLicense(InstallUtil.java:237) 
at org.talend.gwtadministrator.server.remoteconnection.InstallUtil.install(InstallUtil.java:92) 
at org.talend.administrator.core.TacApplicationInitializer.init(TacApplicationInitializer.java:72) 
at org.talend.gwtadministrator.server.remoteconnection.InitServlet.init(InitServlet.java:34) 
at javax.servlet.GenericServlet.init(GenericServlet.java:158) 
at org.apache.catalina.core.StandardWrapper.initServlet(StandardWrapper.java:1231) 
at org.apache.catalina.core.StandardWrapper.loadServlet(StandardWrapper.java:1144) 
at org.apache.catalina.core.StandardWrapper.load(StandardWrapper.java:1031) 
at org.apache.catalina.core.StandardContext.loadOnStartup(StandardContext.java:4909) 
at org.apache.catalina.core.StandardContext.startInternal(StandardContext.java:5196) 
at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:150) 
at org.apache.catalina.core.ContainerBase.addChildInternal(ContainerBase.java:725) 
at org.apache.catalina.core.ContainerBase.addChild(ContainerBase.java:701) 
at org.apache.catalina.core.StandardHost.addChild(StandardHost.java:717) 
at org.apache.catalina.startup.HostConfig.deployDirectory(HostConfig.java:1069) 
at org.apache.catalina.startup.HostConfig$DeployDirectory.run(HostConfig.java:1719) 
at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511) 
at java.util.concurrent.FutureTask.run(FutureTask.java:266) 
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142) 
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617) 
at java.lang.Thread.run(Thread.java:745) 
[color=#000000][size=1][font=Arial, Helvetica, sans-serif]31-Mar-2016 14:57:20.274 INFO [localhost-startStop-1] org.apache.catalina.startup.HostConfig.deployDirectory Deployment of web application directory /Applications/TIBCOJaspersoft-6.0.1/jac/apache-tomcat/webapps/org.jaspersoft.administrator has finished in 8,000 ms[/font][/size][/color]

Moderator

Re: License installation

Hi,
For your license issue, have you already reported a ticket on Talend Support Portal?
Best regards
Sabrina
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