Six Stars

[resolved] Creating Data Preparation Roles Selection missing

Hi,
when i try to create a user for data preparation under TAC, selection of Role is empty. when i select to dropdown there is no roles to be selected.
attached screenshot.
Regards,
Arun

  • Dataprep
14 REPLIES
Moderator

Re: [resolved] Creating Data Preparation Roles Selection missing

Hi,
We can't see the screenshot on our side. Could you attach it on the forum, please? That would be great.
Best regards
Sabrina
Six Stars

Re: [resolved] Creating Data Preparation Roles Selection missing

hi
find the attached screenshot.
Regards,
Arun
Six Stars

Re: [resolved] Creating Data Preparation Roles Selection missing

Hi,
We can't see the screenshot on our side. Could you attach it on the forum, please? That would be great.
Best regards
Sabrina

hi pls..respond to my post. 
Moderator

Re: [resolved] Creating Data Preparation Roles Selection missing

Hi,
Sorry for delay!
Are you using Talend data fabric 6.2.1? Are you using talend data preparation installer?
Best regards
Sabrina
Six Stars

Re: [resolved] Creating Data Preparation Roles Selection missing

Hi,
Sorry for delay!
Are you using Talend data fabric 6.2.1? Are you using talend data preparation installer?
Best regards
Sabrina

yes im using Talend Data Fabric 6.2.1 and Data preparation installer version 1.3
Moderator

Re: [resolved] Creating Data Preparation Roles Selection missing

Hi,
Would you mind reporting a ticket on talend support portal so that we can give you a remote assistance(webex) on your issue through support cycle with priority? We suspect there is something wrong with your installation or selected roles .
Best regards
Sabrina
Six Stars

Re: [resolved] Creating Data Preparation Roles Selection missing

Hi,
Would you mind reporting a ticket on talend support portal so that we can give you a remote assistance(webex) on your issue through support cycle with priority? We suspect there is something wrong with your installation or selected role.
Best regards
Sabrina

Hi,
Thanks for the reply. i am a presales for Ingram and a distributor of Talend in singapore. for the case i do not provided with any Account number. so i sent direct email to customer care.
hope they will understand the issues.
Regards,
Arun
Four Stars

Re: [resolved] Creating Data Preparation Roles Selection missing

Hi,
We have to same problem. Do you have a upgraded installation or fresh install? We have an installation upgraded from 6.1.1 to 6.2.1. (Manual installation)
Thx in advance
Moderator

Re: [resolved] Creating Data Preparation Roles Selection missing

Hi,
Have you checked your selected roles and assigned an action to selected Roles for selected Resources.
TalendHelpCenter:Viewing+Roles+and+Users
TalendHelpCenter:Managing+assignments
Best regards
Sabrina
Six Stars

Re: [resolved] Creating Data Preparation Roles Selection missing

Hi,
We have to same problem. Do you have a upgraded installation or fresh install? We have an installation upgraded from 6.1.1 to 6.2.1. (Manual installation)
Thx in advance

Hi Lereve,
please find the solution as below.
could you please check in your TAC database, to see if you have any data in table "datapreprole", if no data, you can try to add it manually by following and restart TAC:

id dtype E_VERSION name localizedlabel fixed
1 DataPrepRole 0 Administrator empty FALSE
2 DataPrepRole 0 Dataset Manager empty FALSE
3 DataPrepRole 0 Data Preparator empty FALSE 



 manually inserted the record to my database(mysql). please check your database whether the table is with records or not.
i got this solution from talend customer care.
cheers
Regards,
Arun
Six Stars

Re: [resolved] Creating Data Preparation Roles Selection missing

Hi,
Have you checked your selected roles and assigned an action to selected Roles for selected Resources.
TalendHelpCenter:Viewing+Roles+and+Users
TalendHelpCenter:Managing+assignments
Best regards
Sabrina

Hi Sabrina,
below is the solution i got from talend customer care.
could you please check in your TAC database, to see if you have any data in table "datapreprole", if no data, you can try to add it manually by following and restart TAC:
id dtype E_VERSION name localizedlabel fixed 
1 DataPrepRole 0 Administrator empty FALSE 
2 DataPrepRole 0 Dataset Manager empty FALSE 
3 DataPrepRole 0 Data Preparator empty FALSE 
Solution : manually inserted the record to my database(mysql).
Regards,
Arun
Moderator

Re: [resolved] Creating Data Preparation Roles Selection missing

Hi Arun,
Thanks for sharing your solution with us,
Best regards
Sabrina
Four Stars

Re: [resolved] Creating Data Preparation Roles Selection missing

Thx for the solution, it works!

INSERT INTO datapreprole (id, dtype, e_version, name, localizedlabel, fixed)
VALUES
                (1, 'DataPrepRole', 0, 'Administrator', '', b'0'),
                (2, 'DataPrepRole', 0, 'Dataset Manager', '', b'0'),
                (3, 'DataPrepRole', 0, 'Data Preparator', '', b'0');
Moderator

Re: [resolved] Creating Data Preparation Roles Selection missing

Hi,
Could you please click the "Set this topic as resolved" link which is right underneath your initial post? This way, other users will be informed that this thread has been resolved.
Many thanks.
Best regards
Sabrina