One Star

Loading page

Hello,
I have installed the Talend Data Preparation software in my computer (Windows 8.1 64 bits). I have updated to Java 8 64 bits too.
However, when I try to launch the software, it never goes further than the loading page. It remains loading for hours.
Any clue of what can be happening?
Many thanks in advance
Manuel

  • Dataprep
10 REPLIES
Employee

Re: Loading page

can you attach C:\Users\\AppData\Roaming\talend\dataprep\logs\app.log
One Star

Re: Loading page

Here it is.
Thanks!
Manuel
app.log.log
Employee

Re: Loading page

Sorry I can't find the attachment. Can you try attaching again
One Star

Re: Loading page

Mmhh, you're right. Apparently it did not upload. Let's see if it works now...
Thanks again.
app.log_20160308-0809.log
One Star

Re: Loading page

I think uploading is not working :-(
Use this link then: 
One Star

Re: Loading page

It is annoying... Let's try once more. The file HERE
One Star

Re: Loading page

It is weird... I will try to send you an e-mail through your profile.
Employee

Re: Loading page

Thanks I did receive the log file.
The app won't start because it can't bind port 9090, because that port is already taken by another process.
There is either another instance of Data Prep Free Desktop running in the background somewhere (unlikely): check out the active processes and kill it
or you have another process bound to 9090: quit it or kill it. If you don't know which other app is listening on 9090, there are numerous methods to find out depending on your technical background and OS / platform. Look them up on-line.
Sometimes it takes a moment for the OS to reclaim a port when you kill a process.
I am unsure how to change the default port of Data Prep. I will post here when I have the info. In the meantime I would just quit the other process/app.
One Star

Re: Loading page

Yes!
You were right, just killing the app that was using that port (not very important one indeed), the Talend program loaded perfectly.
Well... not perfectly cause the screen performs a little bit weird, but that is for another topic.
For the moment I can start using and evaluating it.
Many thanks for your infinite patience and valuable support!
Best.
Employee

Re: Loading page

Hi Manuel
Regarding the screen display, did you check this note: https://www.talendforge.org/forum/viewtopic.php?id=48333 ?
Best regards
Engaged citizen in a data driven world.