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Four Stars

Nothing unavailable after connexion to the tac

Hi,

i can connect to the TAC, but at this points, i can' t select any options except for logout and language.

If i click on any links, nothing change. So the tac is completely useless to me.

 

Have someone ever faced this problem?

3 REPLIES
Moderator

Re: Nothing unavailable after connexion to the tac

Hello,

Is network connection Ok with you? What's the browser you are using?

Have you tried to change another one to see if it works? Is there any error message in TAC log?

Best regards

Sabrina

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Don't forget to give kudos when a reply is helpful and click Accept the solution when you think you're good with it.
Four Stars

Re: Nothing unavailable after connexion to the tac

I don't know how to access TAC log...

 

I have the same trouble on IE and Mozilla, and my collegue have the same trouble for dev or admin accounts.

Moderator

Re: Nothing unavailable after connexion to the tac

Hello,

The TAC error log is located in <ServersInstallationPath>\apache-tomcat-XXX\logs.

With your subscription solution, have you already created a case on talend support portal? In this way, we can give you a remote assistance through support cycle with priority.

Best regards

Sabrina

 

--
Don't forget to give kudos when a reply is helpful and click Accept the solution when you think you're good with it.